Last Updated: August 19, 2026

Welcome to Delco Engineering Ltd. We respect your privacy and are committed to protecting the personal information you may provide while using our website, products, and services.

This Privacy Policy explains how Delco Engineering Ltd collects, uses, stores, and protects information when you visit our website or communicate with us through our online channels.

1. About Delco Engineering Ltd

Delco Engineering Ltd is a Bangladesh-based importer, distributor, wholesaler, and retailer specializing in refrigeration and air-conditioning compressors, refrigerant gases, HVAC spare parts, copper pipes, insulation materials, tools, and related products.

We have been serving customers in Bangladesh since 1962 and are committed to maintaining the privacy and security of information shared with us.

2. Information We Collect

Depending on how you interact with our website, we may collect certain information that you voluntarily provide to us.

Personal Information

This may include:

Full name
Company or business name
Phone number
Email address
Business or delivery address
Product or service requirements
Information submitted through contact or inquiry forms
Any other information you voluntarily provide to us

Automatically Collected Information

When you visit our website, certain technical information may be collected automatically, such as:

IP address
Browser type and version
Device type
Operating system
Pages visited
Time spent on the website
Referring website
General website usage information

3. How We Use Your Information

We may use the information we collect for legitimate business purposes, including:

Responding to your inquiries and requests
Providing information about our products and services
Processing product inquiries and orders
Providing quotations and pricing information
Communicating with customers and business partners
Improving our website and user experience
Understanding customer needs and preferences
Maintaining website security
Preventing fraudulent or unauthorized activities
Improving our products, services, and business operations
Complying with applicable laws and legal requirements

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve website functionality, understand visitor behavior, and enhance your browsing experience.

Cookies are small text files stored on your device when you visit a website. They may help us remember preferences, understand website traffic, and improve website performance.

You can manage or disable cookies through your web browser settings. However, disabling certain cookies may affect some website functionality.

5. Website Analytics

We may use website analytics services to understand how visitors interact with our website. These services may collect information such as pages visited, approximate location, device information, browser information, and website interaction data.

Analytics information is generally used in an aggregated manner to help us improve website performance, content, and user experience.

6. How We Protect Your Information

Delco Engineering Ltd takes reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmitting information over the internet or storing electronic information can be guaranteed to be completely secure. Therefore, while we take reasonable precautions to protect your information, we cannot guarantee absolute security.

7. Sharing of Information

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

We may share information when reasonably necessary for legitimate business purposes, including with:

Service providers supporting our website or business operations
Delivery or logistics partners when required to fulfill an order
Professional advisors or business partners where appropriate
Government authorities or law enforcement when legally required
Other parties where you have provided consent

8. Third-Party Websites

Our website may contain links to third-party websites, social media platforms, payment services, or other external websites.

These third-party websites operate under their own privacy policies and terms. Delco Engineering Ltd is not responsible for the privacy practices, content, or security of third-party websites.

We recommend reviewing the privacy policy of any external website before providing personal information.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including business, legal, accounting, security, and regulatory requirements.

When information is no longer required, we may securely delete or anonymize it where appropriate.

10. Children's Privacy

Our website and services are intended for general business and commercial use and are not specifically directed toward children.

We do not knowingly collect personal information from children without appropriate parental or legal consent.

11. Your Privacy Rights

Depending on applicable laws and circumstances, you may have rights regarding your personal information, including the right to:

Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of certain information
Withdraw consent where processing is based on consent
Ask questions about how your information is used

To make a privacy-related request, please contact us using the contact information provided below.

12. Marketing Communications

If you provide your contact information and agree to receive communications from us, we may occasionally send information regarding products, services, offers, announcements, or business updates.

You may request to stop receiving non-essential marketing communications at any time by contacting us.

13. Changes to This Privacy Policy

Delco Engineering Ltd may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, legal requirements, or privacy practices.

Any updates will be published on this page with a revised Last Updated date.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your information, please contact us.

Delco Engineering Ltd

Address:
58/1, Purana Paltan, Dhaka-1000, Bangladesh

Website:
delcoengltd.com

Email:
Please use the official contact email provided on our website.

15. Acceptance of This Privacy Policy

By using the Delco Engineering Ltd website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information as described above, subject to applicable laws and regulations.

Thank you for trusting Delco Engineering Ltd.